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Terms of services
FurtherAssistance.com
Terms Of Service




FurtherAssistance.com provides its service to You, subject to the following Terms of Service ("TOS"). We may amend this Agreement at any time by posting the amended terms on Our Site (please see Paragraph 22 for more details). The amendment shall automatically become effective three (3) days after they are initially posted on Our Site. In addition, when using particular FurtherAssistance.com services, You shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into this TOS.


1. SERVICE DESCRIPTION

FurtherAssistance.com currently provides users with access to a selection of resources, including web hosting, use of our nameservers, server space, data transfer, email and personalized content, through its network (the "System").

Unless explicitly stated otherwise, any new features that enhance the current System, including the release of new FurtherAssistance.com features, shall be subject to the TOS.

You understand and agree that the System is provided "AS-IS," and that FurtherAssistance.com assumes no responsibility for the timeliness, deletion, misdelivery or failure to store any user communications or personalization settings.

Furthermore, even though FurtherAssistance.com creates daily and weekly local and remote backups, it is solely the customers responsibility to create their own backups.


2. REGISTRATION OBLIGATIONS

In consideration of Your use of the System, You agree:
  • that You are at least 13 years of age;
  • to provide true, accurate, current and complete information about Yourself ;
  • to receive any FurtherAssistance.com newsletters; and
  • to maintain and promptly update the Database to keep it true, accurate, current and complete.


  • Non-compliance with any of these obligations during the maintenance of Your account may result in the suspension or termination of Your account, and may result in the refusal of any and all current or future use of the System, or any portion thereof at the sole discretion of Us.


    3. FurtherAssistance.com PRIVACY POLICY

    The Database and certain other information about You is subject to our Privacy Policy.

    For more information, please see Our complete privacy policy at http://www.FurtherAssistance.com/privacy.htm


    4. MEMBER ACCOUNT INFORMATION

    You will receive a password and account designation upon completing the System's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under Your password or account.

    You agree to :
  • immediately notify FurtherAssistance.com of any unauthorized use of Your password or account or any other breach of security, and
  • ensure that You exit from Your account at the end of each session.


  • We will not be liable for any loss or damage arising from Your failure to comply with this Section.


    5. MEMBER CONDUCT

    You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the entity from which such Content originated.

    This means that You, and not FurtherAssistance.com, are solely responsible for all Content that You upload, post, email or otherwise transmit via the System.

    We do not control the Content posted via the System and as such, do not guarantee the accuracy, integrity or quality of such Content.

    You understand that by using the System, You may be exposed to Content that is offensive, indecent or objectionable.

    Under no circumstances will We be liable in any way for any Content, including but not limited to, any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via the System.


    You agree to not use the System to:
  • Upload, post, email or otherwise transmit any Content that is directed to inciting or producing imminent conduct that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable and is likely to produce such conduct;

  • Harm minors in any way;

  • Impersonate any person or entity, including, but not limited to, a FurtherAssistance.com official, forum leader, guide or host, or falsely state or otherwise misrepresent Your affiliation with a person or entity;

  • Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the System;

  • Upload, post, email or otherwise transmit any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

  • Upload, post, email or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;

  • Upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," or "pyramid schemes."

  • Mailing-list : Only Double Opt-In lists are allowed;

  • Upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

  • Disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the System are able to type, or otherwise act in a manner that negatively affects other user's ability to engage in real time exchanges;

  • Interfere with or disrupt the System or servers or networks connected to the System, or disobey any requirements, procedures, policies or regulations of networks connected to the System;

  • Intentionally or unintentionally violate any applicable local, state, national or international law;

  • "Stalk" or otherwise harass anyone;

  • Collect or store personal data about other users without their knowledge;

  • Promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals.

  • If you are using email forwarding, you agree that we reserve the right at our sole discretion to filter and delete all spam emails.

  • Proxy Scripts, IRC and Adult Material are prohibited in any way, form or fashion.



  • 6. ADVERTISING BANNERS

    Our hosting services do not require you to display any of our advertising banners but although not required we would be grateful if you had a link back to FurtherAssistance.com.

    All domain names hosted through our service or using our name servers may be pointed to a "Parked" Web page. The "Parked" Web page may be modified at any time by FurtherAssistance.com without prior notice to you and may include such things as, without limitation :
  • links to additional products and services offered by registrar,
  • advertisements for products and services offered by third-parties
  • an internet search engine interface.



  • 7. INTELLECTUAL PROPERTY INFRINGEMENT

    As a condition for your use of our services offered and defined by our System, you represent and warrant that your registered domain name does not violate the intellectual property rights of any third party.

    In the event you are found to have breached your obligation pursuant to this section and your domain name is using any of our services offered and defined by our System, you agree to pay us liquidated damages in the amount of US $500.00 per day per each instance of a violation until remedied by you.

    You further agree that we may demand at any time proof of any intellectual property ownership or licensing, as the case may be, to ensure your compliance with this section.


    8. SPECIAL CONSIDERATIONS FOR INTERNATIONAL USE

    You agree to comply with all local rules regarding online conduct and acceptable Content.

    Specifically, You agree to comply with all applicable laws regarding the transmission of technical data exported from the the country in which You reside.


    9. CONTENT SUBMITTED TO FurtherAssistance.com

    You agree that FurtherAssistance.com and its designees have the right to refuse or move any Content that is available through the System.

    Additionally, FurtherAssistance.com and its designees shall have the right to remove any Content that violates the TOS or is otherwise objectionable.

    You agree that You must evaluate and bear all risks associated with the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

    In this regard, You acknowledge that You may not rely on any Content created by FurtherAssistance.com or submitted to FurtherAssistance.com.

    You acknowledge and agree that We may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:
  • comply with legal process;
  • enforce the TOS;
  • respond to claims that any Content violates the rights of third-parties; or
  • protect the rights, property, or personal safety of FurtherAssistance.com, its users and the public.


  • You understand that the technical processing and transmission of the System, including your Content, may involve
  • transmissions over various networks; and
  • changes to conform and adapt to technical requirements of connecting networks or devices.



  • 10. PUBLIC CONTENT POSTED TO FurtherAssistance.com

    (a) For purposes of the TOS, "publicly accessible areas of the System" are those accessible by the general public.

    (b) With respect to Content You elect to post for inclusion in publicly accessible areas of FurtherAssistance.com or that consists of photos or other graphics You elect to post to any other publicly accessible area of the System, You grant FurtherAssistance.com the world-wide, royalty and non-exclusive license to reproduce, modify, adapt and publish such Content on the System solely for the purpose of displaying, distributing and promoting the specific FurtherAssistance.com site to which such Content was submitted, or, in the case of photos or graphics, solely for the purpose for which such photo or graphic was submitted to the System. This license exists only for as long as You elect to continue to include such Content on the System and shall be terminated at the time You delete such Content from the System. FurtherAssistance.com customers are responsible for all site content and site content updates and all code therein.


    11. INDEMNITY

    You agree to indemnify and hold FurtherAssistance.com, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of Content You submit, post to or transmit through the System, Your use of the System, Your connection to the System, Your violation of the TOS, or Your violation of any rights of another.


    12. PROHIBITION AGAINST RESALE OF SERVICE

    You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the System, use of the System, or access to the System without prior written agreements from FurtherAssistance.com.


    13. GENERAL PRACTICES REGARDING USE AND STORAGE

    You acknowledge that FurtherAssistance.com may establish general practices and limits concerning use of the System, including without limitation the maximum number of days that email messages or other uploaded Content will be retained by the System, the maximum number of email messages that may be sent from or received by an account on the System, the maximum size of any email message that may be sent from or received by an account on the System, the maximum disk space that will be allotted on FurtherAssistance.com's servers on Your behalf, and the maximum number of times (and the maximum duration for which) You may access the System in a given period of time.

    You agree that FurtherAssistance.com has no responsibility or liability for the deletion or failure to store any messages and other communications or other Content maintained or transmitted by the System.

    You acknowledge that FurtherAssistance.com reserves the right to log off accounts that are inactive for an extended period of time.

    You further acknowledge that FurtherAssistance.com reserves the right to change these general practices and limits at any time with or without prior notice.


    14. MODIFICATIONS TO SYSTEM

    FurtherAssistance.com reserves the right at any time to modify or discontinue, temporarily or permanently, the System, or any part thereof with or without prior notice.

    You agree that FurtherAssistance.com shall not be liable to You or to any third party for any modification, suspension or discontinuance of the System.


    15. TERMINATION

    You agree that FurtherAssistance.com may terminate Your password, account, FurtherAssistance.com Site, use of the System, or use of any other FurtherAssistance.com service, and remove and discard any Content within the System, for any reason, including, without limitation, for lack of use or if FurtherAssistance.com believes that You have violated or acted inconsistently with the provisions of the TOS.

    FurtherAssistance.com may also, at any time, discontinue providing the System, or any part thereof, with or without prior notice.

    You agree that any termination of Your access to the System under any provision of this TOS may be effected without prior notice, and acknowledge and agree that FurtherAssistance.com may immediately deactivate or delete Your account and FurtherAssistance.com Site and all related information and files in Your account and FurtherAssistance.com Site and/or bar any further access to such files or the System.

    Further, You agree that FurtherAssistance.com shall not be liable to You or any third-party for any termination of Your access to the System.


    16. OTHER GROUNDS FOR TERMINATION

    We reserve the right, in our sole discretion, to terminate your hosting service with respect to any domain name that you subsequently transfer to another registrar.

    You understand and acknowledge that your continued use of our hosting service is conditioned on your domain remaining registered with us and not violating our other stated conditions.


    17. DEALINGS WITH ADVERTISERS

    FurtherAssistance.com runs advertisements and promotions on FurtherAssistance.com Sites.

    The manner, mode and extent of advertising by FurtherAssistance.com on FurtherAssistance.com Site is subject to change. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the System, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. You agree that FurtherAssistance.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the System.


    18. LINKS

    The System may provide, or third parties may provide, links to other World Wide Web sites or resources. Because FurtherAssistance.com has no control over such sites and resources, You acknowledge and agree that FurtherAssistance.com is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources.

    You further acknowledge and agree that FurtherAssistance.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.


    19. FurtherAssistance.com'S PROPRIETARY RIGHTS

    You acknowledge and agree that the System and any necessary software used in connection with the System ("Software") contains proprietary and confidential information that is protected by applicable intellectual property and other laws.

    You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the System or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

    Except as expressly authorized by FurtherAssistance.com or advertisers, You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the System or the Software, in whole or in part. FurtherAssistance.com grants You a personal, non-transferable and non-exclusive right and license to use the object code of its Software on a single computer; provided that You do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sub license, grant a security interest in or otherwise transfer any right in the Software.

    You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the System.

    You agree not to access the System by any means other than through the interface that is provided by FurtherAssistance.com for use in accessing the System.


    20. DISCLAIMER OF WARRANTIES

    YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

    A. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. FurtherAssistance.com EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

    B. FurtherAssistance.com MAKES NO WARRANTY THAT (i) THE SYSTEM WILL MEET YOUR REQUIREMENTS, (ii) THE SYSTEM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR- , (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SYSTEM WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SYSTEM WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

    C. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SYSTEM IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

    D. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM FurtherAssistance.com OR THROUGH OR FROM THE SYSTEM SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.


    21. LIMITATION OF LIABILITY
    YOU EXPRESSLY UNDERSTAND AND AGREE THAT FurtherAssistance.com SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF FurtherAssistance.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:
  • THE USE OR THE INABILITY TO USE THE SYSTEM;
  • THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SYSTEM;
  • UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
  • STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SYSTEM; OR
  • ANY OTHER MATTER RELATING TO THE SYSTEM.



  • 22. EXCLUSIONS AND LIMITATIONS

    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS PROVIDED IN SECTIONS 18 MAY NOT APPLY TO YOU.


    23. SPECIAL ADMONITION FOR SERVICES RELATING TO FINANCIAL MATTERS

    The System is provided for informational purposes only, and no Content included in the System is intended for trading or investing purposes.

    FurtherAssistance.com shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted via the System, and shall not be responsible or liable for any trading or investment decisions made based on such information.


    24. NOTICE

    Notices to You may be made via either email or regular mail.

    The System may also provide notices of changes to the TOS or other matters by displaying notices or links to notices to You generally on the System.


    25. MODIFICATION

    We may modify any of the terms and conditions contained in this TOS at any time and in Our sole discretion.

    A change notice will be posted on Our Site and shall be effective after three (3) days after they are posted on Our Site.


    26. GENERAL INFORMATION

    This TOS constitutes the entire agreement between You and FurtherAssistance.com and governs Your use of the System, superseding any prior agreements between You and FurtherAssistance.com.

    You also may be subject to additional terms and conditions that may apply when You use affiliate services, third-party content or third-party software.

    The TOS and the relationship between You and FurtherAssistance.com shall be governed by the laws of the United States of America without regard to its conflict of law provisions.

    You and FurtherAssistance.com agree to submit to the personal and exclusive jurisdiction of the courts located in the United States of America.

    The failure of FurtherAssistance.com to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision.

    If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties agree that the court should proceed to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.

    You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the System or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.


    27. VIOLATIONS

    Any violations of the TOS should be reported to Us at admin@furtherassistance.com.

    We will post a page from Your domain name stating that You have violated Our terms and conditions of service.


    28. ACCOUNT CANCELLATION

    You have the right to cancel Your service(s) at any time provided You follow these steps:
  • Before cancelation You are responsible for settling any withstanding balances on Your account such as withstanding account payments, any extra bandwidth or storage space used up to date of the cancellation.
  • Log into Your account at http://furtherassistance.com then click " My account ", click the package to be cancelled then click " [Click to cancel this hosting package] ".
  • All requests for cancellation of any service / services related to Dedicated Servers must be made in writing at least
    30 days in advance but not more than 60 days. Confirmation Receipt of cancellation will be sent within 24 hours of our normal cancellation department hours of 9AM to 5PM GMT +1 Monday - Friday. An account is not canceled until a confirmation is sent.



  • 29. ACCOUNT SUSPENSION / TERMINATION

    Service will be interrupted on accounts that reach 4 days past due.

    If the service is not paid on time, You agree to pay a US $10 fee for reactivating a suspended shared or reseller account and a US $200 fee for reactivating a suspended server management account.

    Accounts not paid by due date are subject to a $7.95 late fee.

    FurtherAssistance reserves the right to withhold any funds received up to that date.

    If the account is canceled before the expiration of the paid term, FurtherAssistance reserves the right to withhold all the funds paid by You.

    FurtherAssistance is not obliged to refund the money unless we feel the refund request is genuine and with viable reasons.

    Monthly payments : You will receive service until the next renew date of the package to be cancelled.

    Quarterly, Semi-Annually and Yearly paid accounts are eligible to a refund of all unused full months.

    Domain names are non-refundable.

    Services related to dedicated servers are non-refundable.

    Setup fees are non-refundable.

    Refunds are given only if agreed by both parties.

    The advance payment received will not be returned to You if You are in the breach of the FurtherAssistance acceptable use policy.



    By signing up for our services, You are agreeing to FurtherAssistance Terms of Service.