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Article number: Article number: kb-30
Q. How to cancel my service ? Comment rsilier un service ?

A.
1) Log into your member area at https://furtherassistance.com/aLogIn.php
2) Click "View/Edit" beside the service you want to cancel
3) Click the magnifying glass icon beside the plan you want to cancel
4) Click the link [Click to cancel this hosting package]

You can then choose to cancel now or at the end of your billing period.

Please note that you cannot cancel a service if an invoice is pending for it, hence you must cancel at least 5 days prior renewal date.

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1) Connectez-vous votre espace membre https://furtherassistance.com/aLogIn.php
2) Cliquez "Afficher/Modifier" ct du service rsilier
3) Cliquez l'icne Loupe ct du plan rsilier
4) Cliquez le lien [Cliquez pour rsilier ce pack d'hbergement]

Vous pouvez alors choisir de rsilier immdiatement ou la fin de la priode de facturation.

Veuillez noter que vous ne pouvez pas rsilier un service si une facture est en cours pour celui-ci. Vous devez donc rsilier au minimum 5 jours avant votre date d'chance.
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3. How do I change my package ? Comment changer de pack ? Cmo puedo cambiar de plan? (viewed 1872 times)

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